Returns
We take pride in the quality of our 4×4 accessories. If you are not satisfied with your purchase, you may request a return subject to the conditions below.
- Returns must be requested within 7 days of delivery
- Items must be unused, uninstalled, and in original condition
- Items must be returned in original packaging, including all accessories and documentation
- Proof of purchase is required
Products that have been installed, modified, damaged, or used off‑road will not be accepted for return.
Refunds
Once the returned item has been received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method
- Refunds may take 5–10 business days to reflect, depending on your bank or payment provider
- Shipping costs are non‑refundable, unless the item is faulty or incorrect Â
Non-Returnable Items
The following items are not eligible for return or refund:
- Custom made or special order items
- Items damaged due to incorrect installation, misuse, or offroad use
- Clearance or sale items (unless faulty)
Faulty or Incorrect Items
If you receive an item that is faulty or incorrect, please contact us within 48 hours of delivery.
We may request:
- Photos of the item
- A description of the issue
Where applicable, we will offer:
- A replacement
- A repair
- Or a refund, at our discretion
Return Shipping
- Return shipping costs are the customer’s responsibility, unless the item is faulty or incorrect
- We recommend using a trackable courier service
- We are not responsible for items lost or damaged in transit
Contact Us
To request a return or refund, please contact us before sending any items back:
Email: info@nomadiksa.co.za
Returns sent without prior approval may not be accepted.